We value our customers trust at Shop Manila. Your privacy is taken seriously that collection and use of your personal information will be only as mentioned below.

Protecting the trust you have given us is very important to us. Therefore information collected about you will only be used as stipulated in this Privacy Statement & Policies. There will only be collection of data when it is necessary for us to be able to serve you the best way we can.

Information collected will kept for as long as it is relevant and required by the law.

You will be able to visit and browse the website as a guest with no information collected. Your data will only be acquired once you create an account with us and be part of the Shop Manila community.

Should you have suggestions or comments on how we can better improve in serving you, we are grateful to receive them at our email,

Collection of Personal Information

Shop Manila will never sell, share or trade customers personal information collected online with unrelated 3rd parties.

All information collected online will only be disclosed to related teams within our corporate group for internal use.

In Shop Manila, when you create an account the personal information that may be collected will be the following:

  1. Name
  2. Delivery Address
  3. Email Address
  4. Telephone Number
  5. Mobile Number
  6. Birthday
  7. Gender

Information collected may be use in for the following purposes:

  1. To deliver your purchased orders
  2. To update on the status of your orders
  3. To provide and suggest relevant product information
  4. To assist you in verifying and carrying out financial transactions you made through our website
  5. To research and improve our website to be more useful and relatable to what you want and need

Your information may pass your contact details to a third party in order for us to deliver your orders. (Example of this would be our couriers, LBC and XEND)

When you register with Shop Manila, your personal details will allow us to send you marketing or promotional materials from time to time.

You are assumed to take full responsibility to treat your personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Security of Personal Information

Updating- only you may update your personal information anytime by accessing your account on Shop Manila.

Shop Manila will ensure that all information collected are safely stored. Your personal information is protected by restricted access to personal information and up to date protection technology from unauthorized computer access.

There will be no disclosure of your personal information with any organizations other than related companies and thirs parties directly related to product delivery of your Shop Manila orders. Disclosure of information will only happen in rare cases that Shop Manila is required to share information to prevent a threat to life or health or for law enforcement compliance.

Collection of Computer Data

Upon visit to Shop Manila, information sent by your browser will be automatically be recorded by our system. Data mentioned may include the following:

  1. IP Address
  2. Browser Type
  3. Pages you visit and time spent within Shop Manila

These information is necessary for Shop Manila to analyze and evaluate current operation and market and make relevant improvements in our site and services offered.

Changes to the Privacy Policy

Shop Manila reserves the right to modify and change the Privacy Statement anytime without having to inform our users.